Custom AI · Strategy · Governance · Training
We build AI.We explain it.We keep it safe.
Custom AI solutions, strategy, governance, training and AI search visibility, built with privacy and transparency from day one. We stay with you from the first idea to a working solution, and make sure your team can run it without us.
Made in Edmonton, Canada · Privacy by design
About us
Make AI make sense.
Xplain AI is an Albertan, Canadian company that designs, builds and explains AI solutions. The name plays on explain and plain: AI should be simple to understand and simple to use.
- 01
Privacy first
Privacy is our expertise. Every solution is designed with privacy by design and Canadian privacy law in mind.
- 02
Transparency
Clear prices, no hidden fees. Every subscriber gets a monthly Responsible AI report on guardrails, token usage and energy consumption.
- 03
Positive change
We are passionate about using technology to transform organizations, so AI becomes a positive change for yours.
Four parts, one X. Our symbol joins four lobes: people, knowledge, technology and innovation. They meet in the middle, the way we bring strategy, your team and software together.
Our services
Four pillars, one roof
Strategy, people and software together. Start wherever you are today: we stay with you from the first idea to a working solution.
- 01
Build
Custom AI solutions“What should we actually build?”Secure, custom AI tools built around your own documents and workflows, hosted in the cloud or fully on premises.Custom AI solutionsChatbotsAI functionsCloud or on premises - 02
Explain
Strategy and governance“Where does AI fit in our business, and how do we govern it?”We find the AI opportunities that make sense for you, put them in the right order and build the policies to keep them accountable.Strategy sessionsOpportunity mappingAI policy and governance - 03
Be Found
AI search optimization“Do AI assistants recommend us?”Your clients now ask AI assistants for recommendations. We help make sure they know who you are and describe you accurately.ChatGPTClaudeGeminiPerplexity - 04
Learn
Training and workshops“How do we bring our people along?”Plain-language training, workshops and talks for leaders and professionals, customized to your industry.TrainingWorkshopsPresentationsLiteracy programs
01 · Build
AI solutions for your business
Every solution starts with a secure foundation and cloud hosting. No servers to buy and nothing to install. Add only the modules you need, and we handle setup, security and uptime.
- 01Included
Basic I/O System and cloud hosting
Secure login plus a file system to upload, store and manage your documents. The foundation of every solution.
- 02Optional
AI Chatbot
A custom assistant that answers questions using your own documents.
- 03Per function
AI Functions
Each task your team needs, built as its own function.
- Extract
- Summarize
- Classify
- Translate
- And more
- 04Optional
Team Training
A hands-on session so your team gets real value from day one.
3-month maintenance guarantee. Every solution includes monthly fixes and adjustments for your first 3 months, at no extra cost.
Where it runs
Your data, your choice
Run it in a secure cloud, or keep everything inside your own building.
Cloud hosting
Your solution runs fully online in a secure cloud. No servers to buy, nothing to install, and your team can use it from anywhere. We handle setup, security and uptime.
Fully local, on premises
No cloud. Your data never leaves your building. We set up and run the entire solution on your own server.
Guardrails included in every solution
Safety built in, not sold as an extra
Toxicity filtering
Blocks harmful, hateful or offensive content, in and out.
Domain scope
The AI stays on your topics and politely declines everything else.
Privacy protection
Detects and masks personal information before it reaches the AI model.
Prompt attack protection
Defends against jailbreaks and prompt injection attempts.
Grounded answers
Responses cite your own documents, which reduces made-up answers (hallucinations).
Access control
Each user sees only the files and features their role allows.
Audit trail
A log of usage for accountability, summarized in your monthly Responsible AI report.
Reported every month*
Guardrails, token usage and energy consumption, in plain language.
* Monthly reporting comes with subscription plans on cloud hosting.
Also available: content generation. Turn your data and documents into ready-to-use reports, summaries, presentations, proposals and policies, in your brand and format.
Packages
How the pieces add up
Three common setups to show what a solution looks like. Every project is quoted to your needs.
Essentials
- Basic I/O System
- Cloud hosting
- 10 AI functions
After launch: Starter plan
Smart Assistant
- Basic I/O System
- Cloud hosting
- AI Chatbot
- 12 AI functions
- Team Training
After launch: Growth plan
Private and Independent
- Everything in Smart Assistant
- Fully on premises
- Handed over to your team
After launch: No monthly fee
After launch
Choose how you run it
AI changes fast, and new models come out every few months. Let us run it for you, or take full control.
We transfer the solution to your team and teach you to maintain, edit and extend it, including with vibe coding, at your own pace.
Option 1 · Retainer
We run it for you
We keep you on the latest models, maintain everything and report to you every month on guardrails, token usage and energy consumption.
Starter
- 10 million tokens (about 7.5 million words)
- 1 frontier LLM + 3 open models
- 250 GB storage
- Standard maintenance
Growth
- 50 million tokens (about 37 million words)
- 3 frontier LLMs + 10 open models
- 1 TB storage
- Extended maintenance
Enterprise
- 150 million tokens (about 110 million words)
- Up to 10 frontier LLMs + unlimited open models
- 5 TB storage
- Priority maintenance
Every solution is quoted to its scope. Tell us what you need and we’ll send a quote tailored to your organization.
Get a quote02 · Explain
Strategy and governance
Not sure where AI fits? We find the opportunities that make sense for your business and put them in the right order, so early wins fund bigger projects.
AI policy and governance
Use AI with confidence and accountability. We build the policies and structures your organization needs, aligned with Canadian privacy law and emerging AI standards.
Book a 30-minute discovery call- 01
Find the opportunities
Strategy sessions and opportunity mapping with your leadership, to see where AI fits in what you already do.
- 02
Put them in the right order
A clear sequence of projects, so early wins fund the bigger ones.
- 03
Govern with confidence
Policies and structures that keep your AI use accountable as it grows, aligned with Canadian privacy law and emerging AI standards.
03 · Be Found
AI search optimization
Your clients now ask AI assistants for recommendations. We help make sure ChatGPT, Claude, Gemini, Perplexity and Google AI answers know who you are and describe you accurately.
Questions your clients are already asking
- “Which physiotherapy clinic near downtown Edmonton takes direct billing?”
- “Which Alberta law firms help small businesses with privacy compliance?”
- “Best family dentist in St. Albert that is open on Saturdays?”
- “Who installs solar panels for homes in Calgary?”
- ChatGPT
- Claude
- Gemini
- Perplexity
- Google AI
AI assistant
Who is the best accounting firm in Edmonton for small businesses?
Here are a few well-regarded options for small businesses in Edmonton:
- 1. Your business hereRecommended
Specializes in small business bookkeeping and tax. Clients highlight clear pricing and fast replies.
Illustration. Results vary by AI platform.
04 · Learn
Training, workshops and presentations
Understanding AI is the first step to using it well. Our learning programs are built for leaders and professionals, and can be customized to your industry.
AI Literacy for Teams
Hands-on skills with the AI tools your people already use, practised on the work they do every day.
AI Literacy for Leaders
Leading AI adoption, managing risk and measuring impact, so decisions about AI are informed ones.
A multi-session program delivered in cohorts, so lessons are shared across departments. Content is built around your team’s daily work and customized to your industry.
Our people
Expertise behind every solution
Our team of subject matter experts (SMEs) brings years of hands-on work experience in AI, privacy and software development to every solution we build.
- Generative AI
- Responsible AI
- Privacy
- Full stack development
- Training
- 01AI and machine learningFrom generative AI to deep learning, applied to real business problems.
- 02Responsible AI and privacyGuardrails, governance and Canadian privacy law, built in from day one.
- 03Full stack developmentSecure, custom solutions in the cloud or fully on premises.
- 04Training and educationPlain-language programs that bring your people along.
Wherever you are today. Book a 30-minute discovery call and we’ll help you find your starting point: a strategy session, a custom solution, AI search visibility or training for your team.
Contact
Let’s bring AI to your business
Tell us about your organization and what you’d like to achieve. We’ll book a discovery call and help you find the right starting point.
How we start
- Discovery call30 minutes to find your starting point
- ProposalA clear quote, no hidden fees
- Build and learnWe stay with you until your team can run it